In response to customer feedback, we’ve updated and simplified our information regarding water restrictions so it’s clearer to understand what you can and can’t do. This information can be found in the temporary use ban section of the website.
Protecting water supplies now to ensure there is enough for everyone
As you will be aware, our water resources have been put under immense pressure over the last year, and we’ve taken the necessary measures to protect supplies going into the summer months.
Through our Save Every Drop campaign, we’re continuing to support customers, businesses and tourists to change their water habits, helping to save every drop and ensure there’s enough water for everyone. For everyday water-saving tips and to claim your free devices, visit Save Every Drop.
Our commitment to securing supplies
- We constantly monitor the reservoir levels in the region in the hope that the reduced demand will help them recover to levels that mean we can remove the hosepipe ban
- We are investing an additional £75 million this year in water-resilience schemes to bring new water sources online
- We have found and fixed three times more leaks than last year. If you spot a leak please let us know.
- We have provided over 100,000 free water-saving devices to help customers and businesses reduce their water usage
Water is our most precious resource
Thank you to everyone who has been saving water already. Every drop is precious, and saving water is a team effort. We can’t do it alone. For easy water-saving tips, please check out Save Every Drop.
Together we can ensure we have what we need whilst protecting the places we love.
Chief Customer and Digital Officer, South West Water
Small changes to everyday habits can have extraordinary impact on reducing demand in the South West, so please help by saving every drop.